Account Manager - SaaS

BS&A • Lansing, MI

1d

About The Position

BS&A Software, a leader in municipal software solutions, is seeking an Account Manager focused on growth within our existing customer base. The ideal candidate is a consultative seller who understands the nuances of local government operations and is motivated by helping clients modernize through our SaaS platform. You’ll play a critical role in driving revenue growth by identifying opportunities, guiding customers through migrations, and expanding their use of BS&A’s solutions.

Requirements

• 5+ years of experience in SaaS sales within software or government technology.
• Demonstrated success in meeting or exceeding quotas and driving measurable revenue growth.
• Strong understanding of SaaS business models and the unique challenges of municipal government clients.
• Excellent communication and presentation skills, with the ability to build consensus across diverse stakeholders.
• Proactive, results-driven mindset with the ability to manage a full sales cycle from prospecting to close.
• Willingness to travel occasionally (up to 20%) for client meetings, demos, and presentations.

Responsibilities

• Own a book of business tied to SaaS migrations, cross-sell, and upsell opportunities within your assigned accounts.
• Build and strengthen trusted relationships with municipal leaders and department heads, positioning yourself as a strategic partner.
• Proactively uncover opportunities by aligning client needs with BS&A’s expanding portfolio of SaaS solutions and payment processing tools.
• Lead customers through the decision-making process when migrating to SaaS, creating urgency and demonstrating ROI.
• Deliver tailored presentations and value propositions to finance directors, IT leaders, and city managers that highlight efficiency, risk reduction, and cost savings.
• Collaborate with internal solution engineers, implementation teams, and leadership to close deals and ensure seamless delivery.
• Manage your pipeline in Salesforce, ensuring accurate forecasting, opportunity tracking, and consistent communication with leadership.
• Stay current on product roadmap developments and industry trends to position new features and solutions as must-haves for your clients.
• Represent BS&A at client meetings, regional events, conferences, and roadshows to strengthen relationships and expand opportunities.

Benefits

• Competitive base salary plus commission and performance bonuses.
• Comprehensive benefits package, including health insurance and 401K.
• Generous PTO policy.
• A culture that values diversity, inclusion, and balance.
• Continuous learning and development opportunities.
• A supportive, collaborative environment where your contributions directly impact company growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees