Account Manager

WTW•Denver, CO

11d•$75,000•Hybrid

About The Position

The Account Manager provides healthcare and group benefits solutions encompassing plan design, vendor evaluation and management, data analytics, legal compliance and employee meetings. Provides consulting services in benefits program design and employee contributions The Role Be the day-to-day contact for assigned clients Manage the annual lifecycle of employee benefits for assigned clients Work with the Producer to meet client needs, including: Development and/or analysis of benefits strategy Delivery of reporting that is used to assess benefit utilization and plan performance Answer client questions Work with vendors to solve employer and employee benefits issues Schedule, prepare for and attend client meetings, most often for renewals Set up and participate in employee meetings (open enrollment, benefits fairs, etc.) Conduct RFPs for clients Assist producers and management with developing proposals and responding to RFPs Assist other Account Managers and their clients as needed Ensure the internal compliance process is being followed and documentation is in order Responsibilities - Qualifications

Requirements

3-5 years of professional experience, ideally in health insurance
Bachelor’s Degree in business, or relevant experience
Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel
Home office space with high-speed internet (hybrid position with some in-office meetings)
Leadership – applies sound judgement; directs and motivates other individuals; takes lead in small groups and promotes teamwork
Relationship Management and customer focus – collaborates to serve clients and help resolve conflicts
Ability to effectively engage with carriers and clients to maintain renewal terms and existing business
Strong verbal and written communication skills
Problem solving abilities, including critical thinking and adaptability
Project management skills, including attention to detail, organizational skills, prioritization and time management
Ability and willingness to travel to clients within Colorado for periodic meetings
Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status.

Responsibilities

Be the day-to-day contact for assigned clients
Manage the annual lifecycle of employee benefits for assigned clients
Development and/or analysis of benefits strategy
Delivery of reporting that is used to assess benefit utilization and plan performance
Answer client questions
Work with vendors to solve employer and employee benefits issues
Schedule, prepare for and attend client meetings, most often for renewals
Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
Conduct RFPs for clients
Assist producers and management with developing proposals and responding to RFPs
Assist other Account Managers and their clients as needed
Ensure the internal compliance process is being followed and documentation is in order

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (only included for Washington roles)
Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution
Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements