Account Manager

Intersection Co.•New York, NY

27d•$80,000 - $90,000

About The Position

Intersection is seeking a proactive, collaborative and self-motivated Account Manager to join our sales team in New York. You will drive engagement and grow revenue via direct collaboration with clients, by understanding their marketing needs, offering out-of-the-box solutions and managing the seamless execution of campaigns. Responsibilities will include media planning/pitching, undertaking competitive analysis, overseeing the RFP process, completing post-campaign reports, and collaborating with internal teams. The Account Manager will oversee their own book of business, and also become an expert on our street banner media helping on the post sale process.

Requirements

3-4 years relevant work experience in a customer-facing customer success, account management or strategic consulting organization.
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Strong communication and interpersonal skills. Proven experience building strong internal and external relationships.
Enjoy collaborating with people to get work done, but know when to take ownership of a task.
Demonstrate a high level of accountability for both your work/the work of your team.

Responsibilities

Manage day-to-day relationships with brands & agencies to deliver outstanding customer service
Lead campaign kickoff calls reviewing all campaign details and requirements
Take a consultative approach in shaping campaign creative and targeting to best meet client KPIs and ensure efficiency - before, during, and after campaign
Creating media proposals and being an expert on our media
Coordinate campaign deliverables to ensure they are compliant with requirements
Work with Ad Operations to ensure quality and timely campaign launches
Proactive collaboration with AE’s to identify & grow account revenue
Interface with 3rd party vendors (research, analytics, data feed, etc.) as needed
Develop interim and final campaign reports, identify and highlight key insights, and support campaign wrap-up reporting requests
Research and identify solutions to increase spend for under pacing accounts while pitching existing Partners new packages / market developments
Lead client meeting preparation liaising with internal teams to ensure top notch meeting deliverables; attend client meetings
Strategize with cross functional teams on new development initiatives
Develop new business via contract extensions and upsells (reactive & proactive)
Manage Salesforce reporting for agency and client accounts
Work closely with internal partnership and sales teams on post sale process for NYC street banners
Manage all campaigns (proactive & reactive) under a revenue threshold