Account Manager

ABM•San Diego, CA

17h

About The Position

The Account Manager, Operations will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations. Pay: $70,720 to $74,880/annually The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM ABM Team Member Benefits | Staff & Management

Requirements

3 to 5 years of experience, including 2 years of supervisory experience.
Ability to adjust work schedule as needed to support the operation.
Solid business acumen and basic accounting principles.
Working knowledge of OSHA safety standards and regulations.
Ability to grow strong relationships across all levels of the organization.
Ability to work through ambiguity and maintain composure in a variety of situations.
Passion for excellence backed by a track record of accountability, collaboration, and integrity.
Ability to effectively lead a staff of direct reports.
Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.

Responsibilities

Establish and maintain strong client relationships with assigned account(s).
Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
Promote a strong safety culture and safe work environment.
Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.
Motivate and develop the team while supporting organizational change.
Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
Perform daily quality control inspections to ensure quality standards are met or exceeded.
Adapt departmental plans and priorities to adapt to operational challenges.
Perform time studies to optimize operational tasks, schedules, and staff allocation.
Look for opportunities to increase revenue by providing additional or periodic services to the client.
Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.
Special projects and other duties as assigned.