Account Manager - SaaS Technology

Vastian

3d•Remote

About The Position

Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Our single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity backed, fast-growing SaaS business based outside Atlanta. We are seeking a highly motivated Account Manager to manage and grow relationships with laboratory customers across healthcare. The ideal candidate will have strong sales, capability and exceptional customer service skills to help our customers maximize the value they receive from our products and services. You will be responsible for driving sales growth, providing tailored solutions, and ensuring customer satisfaction Click here to learn more about Vastian and our suite of solutions. In addition to a competitive base salary and performance bonus program, Vastian offers a comprehensive and very pro-employee benefits package which includes the following: Medical, dental and vision insurance Short- and long-term disability coverage Life insurance and AD&D Supplemental life insurance 401(k) savings plan Paid time off #LI-Remote As an Account Manager, you will be responsible for managing 100s of inbound and outbound engagements with our existing clients to increase our book of business with each client and show the value of having the complete Vastian product suite. You will leverage Salesforce to manage leads, work opportunities and analyze client behaviors and subscriptions.

Requirements

1-2 years of experience in account management, sales
Proven ability to drive significant sales growth.
Self-driven, results-oriented, and comfortable working in a fast-paced, dynamic environment.
Excellent communication and interpersonal skills, with the ability to build strong relationships with a wide range of stakeholders.
Strong negotiation and presentation skills, with the ability to effectively convey technical information to non-technical customers.
Self-driven, results-oriented, and comfortable working in a fast-paced, dynamic environment.
Ability to travel as needed to meet with customers and attend industry events.

Nice To Haves

Bachelor's degree (preferred).

Responsibilities

Manage a portfolio of laboratory accounts.
Act as the primary point of contact for all business needs.
Drive upselling and cross-selling opportunities within existing accounts.
Negotiate contracts, pricing, and service agreements to close deals and expand accounts.
Regularly engage with laboratory stakeholders and procurement teams to ensure alignment with business objectives.
Address any concerns or issues promptly and effectively to maintain a high level of customer satisfaction.
Work closely with cross-functional teams including client success, marketing, technical support, and product management to ensure seamless delivery of solutions.