Account Manager - Personal Lines - Metro Denver

Flood and Peterson InsuranceEnglewood, CO
3d$25 - $29Hybrid

About The Position

Join Our Team as Account Manager! We are seeking an experienced Account Manger to join our Personal Lines team. In this role, you’ll manage and grow an established book of business, working directly with clients and carriers to provide reliable, knowledgeable support. This position is ideal for someone who already understands personal lines insurance coverage and enjoys building strong client relationships. As an Account Manager, you’ll handle daily service needs, troubleshoot coverage questions, anticipate client issues, and ensure every interaction is timely, accurate, and professional. If you’re proactive, organized, and ready to take ownership of your book, we’d love to meet you.

Requirements

  • Education and Work Experience: Associate's degree (A. A.) or equivalent from two-year College or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience. 3+ years of personal lines insurance.
  • License or Certification Requirements: Possess and maintain a Colorado Property & Casualty Producer License
  • Requires current Colorado driver’s license and acceptable MVR
  • Strong Communication: Able to clearly and professionally support and guide clients.
  • Insurance Knowledge: Basic understanding of personal lines coverage and policy options.
  • Detail-Oriented: Accurate with documents, data, and follow-through.
  • Problem Solver: Handles issues calmly and adapts quickly.

Responsibilities

  • Client Service & Relationship Management: Lead as the primary contact for your assigned clients, delivering proactive support, guiding renewal and coverage conversations, and ensuring clear, consistent communication with clients, carriers, and internal partners.
  • Policy & Coverage Management: Conduct thorough policy reviews, interpret coverage details, and provide clear recommendations while identifying opportunities to enhance or round out client protection.
  • Marketing, Renewals & Placements: Manage the full marketing and renewal process by assembling submissions, remarketing accounts when needed, analyzing carrier quotes, and binding coverage with precision and accuracy.
  • Account Administration & Financial Management: Oversee daily account administration by handling endorsements, invoicing, certificates, and ID cards while maintaining timely premium collection and ensuring all policy information is accurately documented.
  • Compliance, Risk & Collaboration: Maintain compliance with agency guidelines, engage with carrier partners when necessary, and proactively recognize and report situations that may increase E&O exposure.

Benefits

  • Growth Opportunities: Access to professional development and certifications
  • Supportive Culture: Be part of a team that values collaboration, integrity, and continuous learning.
  • Flexible Work Options: Upon completion of training enjoy a customizable schedule that can include up to two days remote, alternating 5-day & 4.5-day work weeks, and flexibility in start and end times.
  • Comprehensive Benefits: Enjoy a competitive salary, healthcare options, retirement plans, and more.
  • At Flood and Peterson all full-time employees are eligible for benefits, including Medical, Dental, Vision, and Life insurance, paid time off, paid holidays, and paid Volunteer Time Off. Full-time employees are also eligible to participate in our 401k plan, which includes both safe harbor and discretionary matching.
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