Account Manager - Rental Screening

Transunion • Greenwood Village, CO

41d • Remote

About The Position

The Account Manager will serve as the primary day-to-day contact for a portfolio of customers who utilize services aimed at reducing the risks associated with tenant approval and rental decisions. This role is primarily responsible for protecting and retaining a substantial base of existing client revenue by fostering strong relationships, ensuring client satisfaction, and driving measurable return on investment in TransUnion solutions.

Requirements

• Minimum of 3-5 years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Understanding of rental screening environment, as well as data and analytics relevant to the industry
• Strong work ethic and a demonstrated track record of retaining and growing a client base.
• Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Confident in negotiating complex agreements and communicating technical concepts.
• Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
• Potential for travel up to 25% of the time

Nice To Haves

• Knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm-Leach-Bliley Act

Responsibilities

• Proactively manage a large base of existing Tier 2 and Tier 3 clients, supporting day-to-day customer relationships
• Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client's business needs and issues.
• Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales on any new business opportunities.
• Coordinate and deliver Business Reviews with clients where applicable.
• Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
• Provide clients with an ongoing education of TransUnion's solutions via thought leadership, events, etc.

Benefits

• TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees