Account Manager- Multifamily Screening

TransUnion-posted 9 days ago
Full-time • Mid Level
Remote • GreenWood Village, CO
5,001-10,000 employees
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At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

  • Proactively manage a large base of existing clients, supporting day-to-day customer relationships
  • Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
  • Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
  • Coordinate and deliver Executive Business Reviews with clients where applicable.
  • Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
  • Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
  • Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
  • Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
  • Provide clients with an ongoing education of TransUnion’s solutions via thought leadership, events, etc.
  • Minimum of 4-6 years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
  • Understanding of rental screening environment, as well as data and analytics relevant to the industry
  • Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
  • Excellent interpersonal, customer relationship management, and organizational skills desired.
  • Fluent in negotiating complex agreements and communicating technical concepts.
  • Strong face-to-face and virtual presentation and meeting facilitation skills.
  • Ability to unite internal teams for effective and logical problem solving.
  • Potential for travel up to 25% of the time
  • Knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act
  • Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
  • TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
  • Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
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