Account Manager

POWERX • San Antonio, TX

4h

About The Position

The Account Manager maintains direct contact with customers and prospective customers to ensure a steady flow of business and work to sustain and grow the business. This role involves understanding client needs, providing tailored solutions, and ensuring customer satisfaction. The Account Manager will work closely with customers to identify opportunities and properly estimate and propose solutions.

Requirements

• Must have a satisfactory background/MVR check.
• Knowledge of electrical power distribution systems.
• Strong interpersonal and social skills.
• Excellent verbal and written communication.
• Ability to solve complex technical problems.
• Highly organized.
• Computer literate.
• Ability to overcome objections and solve problems to win business.
• High school diploma/GED required.
• 3-5 years of experience in account management or sales.
• Some local travel required; must have reliable transportation, possess a valid driver’s license, and be insurable.
• Must have a suitable home office or workspace.
• This is an office desk position with no significant physical exertion required.

Nice To Haves

• Associate degree or bachelor's degree preferred.

Responsibilities

• Act as the primary point of contact for customers, understand customer needs and objectives to provide tailored solutions.
• Maintain existing relationships through calls, meetings, and social events.
• Hold customer meetings to identify and present opportunities for business.
• Develop new business through networking, research, analysis, cold calling, etc.
• Perform site walks to gather data and assess project feasibility.
• Develop and implement strategic account plans to drive client satisfaction.
• Comprehend electrical drawings and specifications to quality opportunities.
• Maintain a deep understanding of the offered products and services; educate clients about the benefits and features of the offered products and services
• Maintain accurate records of customer interactions and transactions.
• Manage CRM and Salesforce data to enable accurate pipeline predictions.
• Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Benefits

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED