Account Manager

Securitas Security Services•Seattle, WA

10h

About The Position

Manages the security services for a client’s business center. Responsible for client service delivery, program effectiveness and enhancement, staffing oversight, performance management, training, and strategic security analytics integration in support of this client’s global security objectives. The Account Manager is the primary Securitas liaison to the client and maintains reporting accountability within Securitas management. Does not perform Security Officer duties except on a limited, relief, or emergency basis.

Requirements

Bachelor’s degree in business administration, project management, criminal justice, intelligence studies, security management, or a related field, and a minimum of five (5) years of progressive experience in a security, intelligence, or analytical role involving the production of actionable reporting for senior stakeholders; including at least three (3) years of experience in protection intelligence, risk analysis, trend identification, and assessment of points of interest; and at least three (3) years of operational management experience within a Global Security Operations Center (GSOC), command and control center, or similar corporate security and intelligence environment.
Ability to travel domestically and internationally as required.
If required for assigned accounts, must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
Knowledge of security operations and procedures.
Knowledge of supervisory practices and procedures.
Skill in staff supervision, including assigning work and providing training and discipline.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Ability to maintain professional composure when dealing with unusual circumstances.
Knowledge of business operations management and human resources administration.
Use of personal computer and spreadsheet software.
Ability to synthesize business/financial data and develop recommendations.
Planning, organizing and leadership skills.
Oral and written communications skills.
Strong customer service and service delivery orientation.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of project teams.
Ability to take initiative and achieve results.
Ability to carry out multiple assignments concurrently.
Ability to adapt to changes in the external environment and organization.
Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
Ability to handle multiple tasks concurrently.
Handling and being exposed to sensitive and confidential information.
May require regular use of vehicle and frequent travel in the performance of duties.
Regular talking and hearing.
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
Close vision, distance vision, and ability to adjust focus.
Conducting oral presentations and group meetings.
Directing, motivating, training, coaching, and disciplining staff in a positive manner.
Reading and analyzing reports and financial data, including related computer usage.
Responding on an on-call basis to emergencies and incidents at all hours.