Account Manager

Teufel Landscape•Redmond, WA

18d

About The Position

The Landscape Account Manager oversees all aspects of landscape maintenance accounts within an assigned geographic area. This role manages client relationships, supervises field operations, ensures quality standards, drives operational efficiency, and supports personnel development.

Requirements

Advanced degree plus 8+ years of landscape maintenance experience.
Valid driver’s license and good driving record.
Commercial Pesticide License.
English fluency; Spanish preferred.
Strong math and problem‑solving skills.
Ability to distinguish colors and work with various visual ranges.
All candidates must be able to successfully pass a pre‑employment drug screen, criminal background check, and must have a clean driving record that meets company insurance requirements.

Nice To Haves

Spanish preferred.

Responsibilities

Oversee daily landscape maintenance activities, ensuring efficient workflow, safety, and contract compliance.
Develop and implement operations plans for clients and crews.
Coordinate routing and scheduling to optimize efficiency.
Monitor irrigation system performance.
Manage crew equipment needs.
Identify and report out‑of‑scope work.
Conduct routine property inspections.
Provide weekly property updates and audits.
Review service tickets.
Implement improved techniques and practices.
Maintain proactive communication with clients.
Respond to requests within one business day.
Manage contract discussions and renewals.
Support training and coaching of crew members.
Participate in hiring and performance management.
Mentor employees for advancement.
Enforce policies and procedures.
Monitor labor trends and budgets.
Ensure proper billing for extra work.
Review records and contract compliance.
Ensure safe work practices and site conditions.
Analyze incidents and address trends.
Support safety training programs.
Respond promptly to safety concerns.