Account Manager

Harcros Chemicals•Bowling Green, KY

28d

About The Position

With a heritage dating back over a century, Harcros continues to be a trusted partner in the chemical industry, delivering high-quality ingredients and solutions to customers worldwide. As an employee-owned company based in Kansas City, Kansas, we offer a reliable and consistent supply chain for customers that include many of the top ingredient and chemical producers from across the globe. We are looking for a dynamic Chemical Account Manager to join our team and help drive business growth within an assigned geographic territory. This role involves selling chemicals, ingredients, and services while building and maintaining relationships with commercial, industrial, and technical customers. Reporting to the District Manager, the Chemical Account Manager will serve as the primary point of contact for customers, demonstrating the competitive value of our products and services. As the face of our company, this individual will be instrumental in improving customer satisfaction and driving sales growth.

Requirements

Bachelor’s degree in Business, Chemistry, Marketing or other related science or field.
3-5 years B2B sales experience and/or training preferred.
CRM experience preferred.
Or equivalent combination of education and experience.
Valid Driver’s License Required.
Proficiency in reading, analyzing, and interpreting business documents, technical procedures, and regulations.
Strong writing skills for reports and business correspondence.
Effective communication skills for presenting information and responding to queries from managers and customers.
Ability to perform mathematical calculations such as discounts, interest, commissions, and percentages.
Problem-solving skills to manage diverse and non-standard situations.
Demonstrated ability to effectively use Office 365 application.
Occasional standing, walking, and sitting.
Ability to lift/move up to 10 pounds regularly, 25 pounds frequently, and up to 50 pounds occasionally.

Responsibilities

Calls on representatives, professional and technical personnel at commercial, industrial, and other establishments and attempts to convince prospective customer of desirability and practicability of products or services offered.
Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates and implements sales campaigns to accommodate goals of company.
Schedules appointments to explain products and services available.
Informs regular customers of new products or services, market trends and price changes.
Calls on prospective customers to solicit new business.
Explains merits of programs to persuade customers to purchase products.
Sets up merchandise and sales promotion display or issue sales promotion materials to customers.
Attempts to resolve problems encountered with customer's process.
Coordinates with suppliers to provide needed products to customers in a timely manner.
Effectively communicate customer needs and changes internally to purchasing, customer service and management including forecast changes, credit concerns, competitive data, etc.
Complete customer profiles for all new accounts and update existing accounts as needed.
Assist District Manager in growing operating profit.
Handle credit issues as they arise.
Submit expense reports weekly.
Other duties may be assigned