Account Manager Workforce Learning Solutions, Healthcare Vertical

Rowan University • Glassboro, NJ

4d • $85,000 - $100,000 • Hybrid

About The Position

Rowan Online is committed to expanding access, empowering learners, and
elevating the impact of high-quality digital education. The Account Manager,
Workforce Learning Solutions – Healthcare Vertical, will play a critical role in
building and sustaining strategic partnerships with healthcare organizations
such as Bayada, Virtua, and local hospitals. This position offers the chance to
directly influence enrollment growth, student success, and organizational impact
by cultivating long-term relationships, aligning educational offerings with
partner workforce needs, and supporting workforce development initiatives. If
you are someone who champions innovation, values inclusion, and believes in the
power of education to transform healthcare careers, there’s a place for you
here.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience required.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Proven ability to manage multiple partnerships and priorities simultaneously.
• Strong organizational, time management, and attention to detail skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency with CRM tools, outreach platforms, and Microsoft Office or similar applications.
• Successfully complete criminal clearance as required.

Nice To Haves

• Experience working with labor unions, workforce development organizations, or employer partnerships.
• Experience in higher education, online learning, or adult/continuing education environments.
• Demonstrated success in partnership development, recruitment, or enrollment growth roles.
• Experience working with healthcare organizations, hospitals, or healthcare systems.

Responsibilities

• Build, manage, and expand education partnerships with healthcare organizations, professional associations, and workforce development groups.
• Develop productive relationships across multiple levels of partner organizations, including executive leadership, operational leaders, and designated Points of Contact.
• Identify new partnership opportunities while strengthening existing relationships to drive measurable recruitment and enrollment outcomes.
• Serve as the primary contact for assigned healthcare partners, maintaining responsive and reliable communication to support strong collaboration.
• Conduct regular engagement meetings to review partnership activity, recruitment outcomes, and opportunities for expanded collaboration.
• Provide consistent support through proactive communication, timely follow-up, and responsiveness to partner needs.
• Support student recruitment through relationship-based engagement with healthcare partners.
• Participate in and facilitate recruitment meetings, informational sessions, and live recruitment events to generate prospective student interest.
• Contribute to enrollment growth by supporting recruitment initiatives aligned with partnership activities.
• Maintain personalized outreach to partner leadership and key stakeholders through phone, email, and professional networking platforms.
• Plan and conduct partnership meetings and recruitment discussions that align Rowan Online offerings with healthcare workforce development needs.
• Identify and develop new opportunities to strengthen partnerships and expand program awareness among prospective learners.
• Work closely with Business Development Representatives to ensure smooth transitions of qualified leads and continuity of partner engagement.
• Coordinate with internal teams to support recruitment-focused events and partnership initiatives.
• Collaborate with enrollment, academic, and operational teams to ensure partnership strategies align with institutional priorities and program offerings.
• Maintain accurate documentation of partner interactions, outreach efforts, and partnership outcomes using CRM tools.
• Track engagement activity and partnership progress to support strategic planning and continuous improvement.
• Ensure timely reporting of outreach, meetings, recruitment efforts, and partnership engagement outcomes.

Benefits

• comprehensive NJ State health, dental, and retirement benefits
• generous accrued time off and paid holidays
• tuition reimbursement for employees, spouses, and dependents to attend Rowan University, Glassboro (undergraduate degrees only for spouses and dependents).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees