Account Manager - Water Treatment Chemicals

Water Technologies•Norfolk, VA

About The Position

Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability! About This Opportunity We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

Requirements

Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
Chemical water & process treatment experience 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
Experience with consultative selling and technical solution development
A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Nice To Haves

Experience in direct sales, customer service, account management, or industry operations is a plus!
Proficiency in computer skills, including Google Docs, Google Sheets and Google Slides
Inclusive communication and technical (computer) skills will come in handy.
Technical curiosity and superior problem-solving skills
Strong interpersonal and communication abilities
Customer-focused mindset with active listening skills
Excellent time management in fast-paced environments
Ability to work independently and as part of a collaborative team
Comfortable working in industrial environments
Openness to continuous learning and professional development

Responsibilities

Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
Strategic Communication: Write and deliver Technical Service Reports that analyze customer data, interpret results, and drive continuous improvement initiatives
Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
Safety Excellence: Work safely at all times, following all EHS policies and procedures