Account Manager- SMB

Connecteam•Utahn, UT

12d•$140 - $160•Remote

About The Position

Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. We are looking for a driven and dynamic Account Manager to join our team. In this role, you will be responsible for identifying and executing opportunities to expand our existing customer base and increase revenue through upselling and cross-selling. You will work independently and collaborate closely with our SDR and CSM teams to drive growth.

Requirements

One year of experience as an Account Manager/Account Executive at a SaaS company - MUST
Energetic, positive, and motivated - MUST
Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
Ability for self-learning and highly independent
Strong team player with excellent communication and collaboration skills.
Ability to thrive in a high-pressure and busy work environment.
Working remotely from 9:00 AM to 6 PM Monday-Friday.

Responsibilities

Identify and execute upselling and cross-selling opportunities with existing customers.
The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline.
Becoming a product expert
Analyze customer data to identify expansion opportunities.
Be the face of the company – Connecteam is known for our outstanding customer service and approach
Collaborate with SDR and CSM teams to ensure a seamless customer experience.
Influence the product based on customers' demands and needs
Manage multiple tasks and projects in a fast-paced and high-pressure environment.
Initiative, independence and ownership