Account Manager - Publisher Development

OpenX•New York, NY

4d•$75,000 - $89,000

About The Position

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. OpenX is seeking an Account Manager to partner with our top publisher clients to drive revenue growth across our programmatic marketplace. In this role, youâll own a portfolio of mid-market omnichannel & mobile app publishers with the goal to deepen strategic relationships, and guide partners in leveraging OpenXâs technology, including header bidding, oRTB, server-to-server integrations, and PMP solutions. Weâre looking for a strategic, analytical, and consultative team player who thrives in a fast-paced environment and understands how to build strong client relationships. You will work closely with Publisher Business Development, Solutions Architects, Buyer Development, and Product to deliver results and ensure publishers experience the full value of partnering with OpenX.

Requirements

3 - 5 years of Account Management, Customer Success, Client Services or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech
Natural curiosity and strong understanding of the adtech and programmatic industry
Strong communicator with a history of building relationships with clients
Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement
Experience with mobile app publishers/SDK clients and the programmatic landscape
Advanced knowledge of Google Workspace (Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet)
BA / BS degree, or combination of equivalent work experience, training and education.

Responsibilities

Partner with Publisher Business Development to own a subset of our top 200 mobile app and omnichannel publishers and responsible for overall performance and revenue forecast
Drive publisher revenue growth and profitability through new direct supply integrations, yield optimization and upselling strategic products including publisher-sourced PMPs
Identify, troubleshoot, and solve performance anomalies with the Solution Architect team
Cultivate and maintain relationships with both day to day contacts with publisher portfolio
Maintain a deep understanding of assigned publisherâs strategy, goals, and OpenXâs stack ranking to communicate to Exec and Product team in monthly updates
Own QBRs, strategy meetings, and client entertainment
Be an expert in OpenX publisher platform, analytics and reporting tools, and overall product suite
Identify market and product opportunities and provide a constant stream of feedback to management and product teams
Serve as a mobile app supply subject matter expert and keep up to date with recent mobile app market and industry trends
Support and share know-how with other team members in order to reach business goals and revenue objectives
Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations