Account Manager (Promotional Products)

First Systems and Resources, IncCharlottesville, VA
2dHybrid

About The Position

The Account Manager (Promotional Products) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and delivery. In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design contractors, promo vendors, the account coordinator, and the accounting team. The Account Manager (Promotional Products) is primarily responsible for working with customers in the higher education arena, including their affiliated foundations, health systems, and alumni associations. They utilize client brand standards during product ideation to ensure that product colors, graphic design, and product sourcing comply with all applicable guidelines.

Requirements

  • Aged eighteen (18) or over
  • Able to communicate effectively in English, both orally and in writing
  • Highly proficient in Windows based computer applications.
  • Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets
  • Minimum of two years of business-to-business sales
  • Able to bring creative recommendations to clients in areas that increase sales
  • Able to see a full range of colors, shades, and hues
  • Close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading

Nice To Haves

  • Knowledge of ASI, PPAI and Sage
  • Knowledge of Company Stores and Inventory Management
  • Experience in selling promotional products.

Responsibilities

  • Develop and/or maintain relationships with current and potential customers.
  • Grow business by encouraging current customers to use Brandscape services outside their current scope of work.
  • Assist with bids on RFPs.
  • Accurately communicate customer needs to outside vendors.
  • Assist customers in designing products that are efficient to produce and, if applicable, avoid high costs when shipped to individual homes.
  • Support other account managers when their normal sales occasionally include licensing.
  • Actively follow jobs through production until completion and follow up with the customer when the job is complete.
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