Account Manager, Private Client

Gregory & Appel IncIndianapolis, IN
40d

About The Position

Are you a detail-oriented insurance professional who thrives on building client relationships and delivering outstanding service? At Gregory & Appel, we are looking for a local Private Client Account Manager (AM) to join our growing Indianapolis team. This is a great opportunity to work alongside top industry leaders, support meaningful clients, and advance your career with a company that invests in you and your community. You will play a vital role in helping clients protect what matters most.

Requirements

  • Property & Casualty license and 4+ years of personal lines insurance service experience- focus on high net worth clients preferred.
  • Strong knowledge of insurance products, markets, and underwriting
  • Excellent communication, organization, and client service skills
  • Strong work ethic and critical thinking
  • Applied Epic experience preferred but not a deal breaker

Nice To Haves

  • Professional designations (CIC, CPCU, CRM, CISR, ARM) preferred
  • Applied Epic experience preferred but not a deal breaker

Responsibilities

  • Manage client accounts, identifying coverage gaps and recommending solutions
  • Support Producers with new/renewal business, proposals, quotes, and policy accuracy
  • Handle service requests (certificates, endorsements, audits, cancellations) promptly
  • Deliver exceptional client service with a fast, professional response
  • Handle first report of claims by gathering information from client and reporting to the agency’s dedicated claim team, while following up to confirm a successful resolution of the claim.
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