Account Manager, Premium Services
About The Position
The Denver Broncos are one of the most popular franchises in all of sports. Whether judged by the measure of wins and championships, attendance, national television exposure or by the Broncos' reputation locally and throughout the NFL, there are few parallels in the world of professional sports. We are dedicated to being the best team to cheer for, play for, and work for across all of sports. We are looking for employees who are passionate about what they do, have fun doing it, and proud to represent the Denver Broncos Football Club and Empower Field at Mile High. JOB SUMMARY: The primary responsibility of the Account Manager, Premium Services is to oversee the ideation, implementation, and activation of assigned premium spaces strengthening relationships in the process by providing excellent customer service to account holders. The goal shall be to provide value and unique experiences for each account while also supporting team profitability and marketing goals. Working closely with all members of the premium sales and service team, this position will also play an active execution role in various initiatives to further new business development and renewal efforts of the entire partnership sales and premium seating teams.
Requirements
- Bachelor’s Degree
- 3+ years ticket sales or service experience within the sports, entertainment, or hospitality industry.
- Ability to work all Denver Broncos games, stadium events, nights and weekends, plus other initiatives, and events as designated
Nice To Haves
- Proven track record of generating revenue through client renewals or new sales
- Proficient utilizing ticketing software, Microsoft Office, and customer relationship management systems
- Effectively manage communication with account base and maintain positive engagement through outreach cadence
- Excellent oral and written communication skills
- High level of emotional intelligence and self-awareness
- Positive attitude and strong work ethic
- Passionate about hospitality and service
- Process-driven mindset and attention to detail
Responsibilities
- Strengthen and grow relationships with premium clientele
- Successfully execute premium hospitality campaigns
- Ensure best-in-class execution and coordination across departments
- Contribute to department and organizational initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
