Field Management - Account Manager (Optical)

EssilorLuxottica•Boston, MA

65d

About The Position

Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you'll bring our most advanced technology and innovative products to our partners. As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision. Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The field Account Manager (Optical Channel) is responsible for developing, implementing and executing sales strategies for the Independent channel, growing top line sales through relationships with existing and potential new independent eye care professional customers. The Account Manager will achieve this objective by demonstrating Walman's value proposition and communicating programs to practice owners, doctors, and staff. . The Account Manager is critical in building relationships and bridging communication between these external groups and internal management while optimizing the sales growth for this channel. GENERAL FUNCTION Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention Grows sales revenue within existing customers base through purposeful consultative selling efforts Develops new business with prospective customers Identifies areas of improvement to consistently exceed sales quotasImplements and monitors partnership programs with territory based customers. Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share Liaises between Sales Force and Strategic Partners to maximize opportunities in the field Operates as a lead point of contact for matters specific to assigned customers Conducts trainings with customersfor the purpose of maintaining consistent messaging Collaborates on the business management of Strategic Partnerships within assigned territory Gives presentations on enhanced practice management and market trends todoctors and opticians Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions Ensures timely and successful delivery of solutions according to customers' needs and objectives Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment

Requirements

Bachelor's Degree
5+ years of experience working in an account management function or similar role, preferably in the optical industry
Outside sales Territory & Call Cycle Management experienceStrong interpersonal skills and high emotional intellect
Attention to details including some data analysis
Demonstrated ability to think strategically, yet deliver strong execution
Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
Strong initiative and sense of urgency - ability to work within the high expectation of the company, team, and vendor partners
Ability to quickly generate and initiate creative solutions to problems as they arise
Ability to solve various types of problems that may involve multiple departments within the Company
Strong computer skills; Microsoft Office - Excel, Word, PowerPoint, Outlook
Willingness to travel and ability to drive a company automobile.

Nice To Haves

Bachelor's Degree in Business Management or similar
Professional outside B2B selling skills in the healthcare arena

Responsibilities

Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention
Grows sales revenue within existing customers base through purposeful consultative selling efforts
Develops new business with prospective customers
Identifies areas of improvement to consistently exceed sales quotasImplements and monitors partnership programs with territory based customers.
Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share
Liaises between Sales Force and Strategic Partners to maximize opportunities in the field
Operates as a lead point of contact for matters specific to assigned customers
Conducts trainings with customersfor the purpose of maintaining consistent messaging
Collaborates on the business management of Strategic Partnerships within assigned territory
Gives presentations on enhanced practice management and market trends todoctors and opticians
Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations
Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions
Ensures timely and successful delivery of solutions according to customers' needs and objectives
Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment