Account Manager, Mid-Market
About The Position
Alera Group is looking for a Account Manager, Mid-Market. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Requirements
- State Life & Health license (or ability to obtain within 90 days)
- strong knowledge of medical, dental, vision, and ancillary benefits
- experience with Fully Insured and Level‑Funded arrangements
- proficiency in Microsoft Office (Excel, Word, PowerPoint)
Nice To Haves
- Familiarity with Salesforce
- HRIS platforms
- Self‑Funded arrangements
Responsibilities
- Support client onboarding, renewals, and ongoing service by following established workflows, maintaining accurate documentation, managing RFPs, preparing comparisons, and assisting with presentations
- Deliver responsive, high‑quality client support across claims, billing, enrollment, eligibility, and general benefits inquiries through phone, email, and occasional in‑person meetings
- Collaborate effectively with Producers, internal teams, and carriers while staying current on carrier offerings, industry trends, and regulatory updates
Benefits
- medical
- dental
- life and disability insurance
- 401k
- generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
