Account Manager - Mass/Club

Masco • Indianapolis, IN

4d • Remote

About The Position

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your role at Delta Faucet: Do you enjoy working in a fast paced, highly analytical account management position with a leading eCommerce customer? Are you a proven sales leader who knows how to drive profitable growth? Are you proficient in eCommerce channel dynamics and the Mass/Club value proposition? At Delta Faucet Company we are seeking a Sales Leader who can develop and implement a growth strategy and prioritize team activities to meet sales and profit objectives though our Mass and Club Partners – ultimately influencing overall brand awareness across all channels. The Account Manager, Mass/Club works with a cross-functional team to meet financial, operational and strategic objectives with our Mass/Club Partners: Costco, Sam’s Club and WalMart. This individual will support Delta and Kraus initiatives with the Walmart and club accounts, working and learning from the respective Delta account managers; as well as have account ownership of Costco and new business development responsibilities with other club accounts like Sams Club and BJs Wholesale. This individual works directly with the customer to analyze sales trends, inform key strategic decisions, manage new product launches, and ensure product availability and content remain in a class-leading state. A crucial part of this role is planning and driving the execution of a calendar of activities and initiatives to support sales growth as well as working to ensure future success for the organization and customers. In addition to working closely with the core Mass/Club team, this role will collaborate with Finance, Customer Solutions, Operations, Product Marketing, and Sales Channel counterparts.

Requirements

• BS in Business, Marketing, or related field and 5+ years of related experience
• eCommerce Account Management Experience with a major omnichannel retail customer, preferably working with a Large national retailer like Home Depot, Lowes, Costco, Sams Club, Menards or Walmart
• Strong Financial Acumen
• Self-starter and possesses the ability to quickly translate data into information to help drive decisions
• Capacity to effectively form relationships, informally influence, and concisely communicate complex topics at all levels of the organization.
• Highly motivated and able to resourcefully solve problems while ensuring decision-making and engagement occurs at the right levels within the organization.
• Ability to multitask and prioritize to manage multiple projects to execution
• Thrives in a fast-paced and dynamic environment
• Remote work but ability to travel up to 25% to customers primarily & trade shows, and headquarters as needed

Responsibilities

• Collaborate with Mass / Club team to lead Delta and Kraus initiatives at Costco and Walmart.
• Develop and build new accounts with other target club and mass partners like Sams Club and BJ’s Wholesale
• Lead deployment of key growth levers including promotional planning and execution, performance metrics, and market trends
• Align and implement sales goals and priorities with key internal and external decision-makers
• Strategically negotiate customer programs for profitable growth
• Optimize price, promotion, advertising, and supply chain to earn strong organic placement on the digital shelf
• Optimize operational execution through the development of new operations and fulfillment capabilities
• Lead internal and customer-facing meetings to drive engagement and accountability on projects; independently resolve escalated issues
• Utilize suite of analytics tools to make data driven decisions

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level