Account Manager - Manufacturing

Gleason•Dayton, OH

About The Position

With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more. Position Summary: This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.

Requirements

Field sales experience in an industrial manufacturing industry and environment
Technical background and experience in gear manufacturing and automation techniques preferred.
Knowledge of cylindrical and bevel gear manufacturing preferred
Proficient in Microsoft Office and CRM/ERP Systems
Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.)
Must have demonstrated business management experience and skills
Self-motivated, results-oriented, and able to work independently within a team structure
Strong organizational, management, Presentation and communication skills
Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator
Microsoft Office (Word, Excel, PowerPoint)
Outlook
Internet
Project Management Software
SAP Modules:
Other: customer Relationship Management System experience preferred

Nice To Haves

Technical background and experience in gear manufacturing and automation techniques preferred.
Knowledge of cylindrical and bevel gear manufacturing preferred
Other: customer Relationship Management System experience preferred

Responsibilities

Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region.
Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region.
Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions
Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times.
Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer.
Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other)
Communication of customer needs and requirements (VOC)
Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts
Support booking activities and strategy deployment objectives within the region and specified accounts.