Account Manager, Large Business

UNICO Group Inc • Lincoln, NE

10d

About The Position

The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager should build relationships with clients to encourage ongoing business opportunities.

Requirements

• Demonstrate oral and written communication skills with the ability to effectively interact with all levels within the organization.
• Proven track record of successful client advocacy in a fast-paced environment, emphasizing attention to detail.
• Ability to follow up on activities from start to finish.
• Demonstrate computer proficiency in Microsoft Office.
• Education: High school diploma or GED required; bachelor’s or associate degree preferred.
• Experience: Clerical and computer knowledge, one-three years’ property & liability coverage experience.
• Licensure: Current Nebraska license in commercial property/liability coverages or willingness and ability to obtain within 45 days of employment.

Nice To Haves

• bachelor’s or associate degree preferred.
• willingness and ability to obtain within 45 days of employment.

Responsibilities

• Responsible for day-to-day communications, conflict resolution, and compliance on the client’s account.
• Review all projects and material to be presented to the client to ensure quality standards and expectations are met.
• Take ownership of the client accounts that are assigned to you.
• Works closely with the team to maintain a continuous knowledge of client accounts to identify potential issues and/or opportunities.
• Ensure that all processes and procedures (policy issuances, changes, expirations, audits, monthly reports and cancellations) are completed, and quality standards are met.
• Aware and pursue opportunities for account growth and new business, involving the risk advisors and any other key support members.
• Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
• Understand company capabilities and service, and effectively communicate all offerings to the client.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees