Account Manager Intern 2026

Boats Group • Miami, FL

19h • Hybrid

About The Position

As a Boats Group Account Manager Intern, you’ll communicate clearly and professionally, collaborate closely with teammates, and occasionally support customer conversations. In this role, you’ll stay organized while managing tasks, deadlines, and details across multiple accounts, use data to surface insights and next steps, and build confidence learning tools like CRMs, Google Workspace, and ticketing systems. You’ll take ownership by closing loops, updating trackers, keeping stakeholders informed, and bringing strong customer empathy to deliver a great client experience. Over the summer, you'll work on meaningful projects, tackle daily product challenges, and collaborate closely with our cross-functional team to deliver value to our customers and business.

Requirements

• Currently enrolled in a college or university (freshman through senior).
• Curiosity + coachability: you ask questions, seek feedback, and apply it quickly.
• Professional communication: clear, friendly writing and comfort speaking with teammates (and occasionally customers with support).
• Strong organization: you can track tasks, deadlines, and details across multiple accounts and requests.
• Analytical mindset : you enjoy digging into data and turning it into simple takeaways and next steps.
• Basic tech confidence: comfortable learning new tools (CRM, Google Suite, ticketing/helpdesk) and troubleshooting common issues.
• Ownership and follow-through: you close loops—confirming next steps, updating trackers, and keeping stakeholders informed.
• Customer empathy: you care about client experience and understand how responsiveness and clarity drive satisfaction and retention.
• Must be eligible to work in the United States.
• To guarantee a seamless and enriching experience, candidates must be based in Miami, FL. (Relocation not accepted.)

Responsibilities

• Start the day in Salesforce: update Contact Type fields, clean up records, and work through your assigned account list (renewals/top accounts)
• Data cleanup & QA: flag duplicates, prep merge requests, and run quick checks to keep contact data consistent and accurate
• Gong review blocks: listen to a set of customer calls, capture key stakeholders mentioned/attending, and make sure they’re created and correctly tagged in Salesforce
• Account insight support: pull simple Salesforce reports (renewal timeline, engagement, risks) and summarize what AMs should know before outreach
• Draft customer comms: write check-in emails, follow-ups, and meeting recaps based on AM guidance and call outcomes
• Support live touchpoints: help build agendas, take notes, track action items, and ensure next steps are logged and followed up on
• Weekly project outputs: refresh the “contacts hygiene” dashboard + share a short progress update (what was cleaned, gaps found, next focus accounts)

Benefits

• This paid internship has a pay rate of $20 an hour, with the eligibility to earn an end-of-program bonus – a true treasure for your efforts!
• Navigate to work with ease, enjoying commuter benefits (monthly parking or rail pass) for a smoother journey to our Brickell Office.
• Immerse yourself in exciting projects Monday to Thursday, enjoying a three-day weekend with no work on Fridays, ensuring you have time to recharge and explore the vibrant surroundings of Miami.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed