Account Manager I

ZF Group•North Mankato, MN

About The Position

At ZF Off-Highway Solutions Minnesota, Inc., the Sales team drives business growth and customer satisfaction through strong relationships, customer engagement, market analysis, and sales strategy. The team collaborates with engineering, product management, and logistics to introduce new products and enhance existing ones, ensuring compliance with industry standards and fostering a positive work environment.

Requirements

Bachelor’s degree in Business, Engineering, or related fields; Master’s preferred
7+ years of experience in Sales Management (B2B; preferably Tier 1 suppliers)
Experience in complex/matrix organizations
Technical knowledge of complex engineering products
Proactive, assertive, and good communication skills
Ability to lead cross-functional teams
Willingness to travel in North America (and sometimes overseas)
Proficient in MS Office and SAP
Demonstrated integrity and commitment to continuous improvement
Fluent in English

Responsibilities

Defend and grow business with assigned customers in North America
Ensure customer satisfaction in products, price, quality, service, and technology
Build connections with customer engineering teams and decision-makers
Manage customer relationships through virtual and in-person meetings (25%-50% travel)
Support quality and logistics discussions
Work on new RFQs and ensure timely delivery of offers
Collaborate with ZF functions to deliver on-time responses
Solve technical and commercial issues, coordinating internal resources
Support operational planning and manage price lists and adjustments
Ensure KPIs are under control and identify new market opportunities
No direct reports