Account Manager I

Acrisure•San Diego, CA

2d•$26 - $28

About The Position

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination, and more. About the role: SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage. SBMA is currently seeking an Account Manager I to join our growing team. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Prior insurance experience, required
High school diploma or the recognized equivalent, required
Prior medical benefits-related insurance experience, required
Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)
Prior experience working in an administrative/office setting

Nice To Haves

CA Life and Health Insurance License

Responsibilities

Manage client accounts
Receive inbound calls and direct them to the appropriate party
Give information and help to solve customer problems
Assist with eligibility, enrollment, implementation, renewal, and annual review processes
Process and ensure accuracy of client forms and applications for submission
Verify coverage for providers
Communicate and develop business relationships with clients, groups, and brokers.
Scan & email documents
Maintain professional attitude, stability, and tolerance in multi-task, time critical environment
ID card requests
Daily office tasks such as Outlook Inbox management, etc.
Other group specific related tasks depending on experience and group difficulty
If licensed, call center calls year-round are to be answered as they come in
Special projects and other duties as assigned

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

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