Account Manager (Great Lakes)

Cambium Learning Group

2d • Remote

About The Position

We are seeking a strategic Growth and Retention Account Manager to drive both new business development and long-term customer retention in the K–12 education space. This role is ideal for someone who thrives on building deep, trusted relationships while also maintaining a hunter’s mindset to uncover and close new opportunities.

Requirements

• Minimum of a Bachelor's degree or equivalent experience.
• Proven track record of 2-5+ years of success in both new business development and account management roles.
• Experience within the education technology or services space, literacy/reading products highly preferred.
• Excellent understanding of the K–12 education landscape, including funding, leadership structures, and instructional priorities.
• Demonstrated ability to build and maintain relationships with multiple stakeholders, including Superintendents, Directors, and Curriculum Leaders.
• Excellent communication and storytelling skills, with the ability to adapt messaging to different audiences and leadership styles.
• Resilient, self-motivated, and comfortable working in a fast-paced.
• Ability to think strategically and act consultatively, not just transactionally.
• Willingness and ability to travel as needed to meet with clients and attend key events.
• Skilled at navigating leadership transitions and maintaining continuity in relationships.
• Ability to balance the mindset of a hunter with the empathy and insight of a trusted advisor.
• Proven discovery and consultative selling skills that lead to long-term partnerships and growth.
• Experience managing complex sales cycles within school districts.
• Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.
• Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.
• If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
• The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.
• To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

Nice To Haves

• Experience within the education technology or services space, literacy/reading products highly preferred.

Responsibilities

• Territory Leadership: Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.
• Strategic Prospecting: Identify and engage new prospects through data-driven outreach, leveraging exceptional discovery skills to uncover needs and align solutions.
• Strategic Territory & Account Management: Operates with a master strategist’s mindset—anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities—while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers.
• Relationship Continuity: Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.
• Trusted Advisor: Serve as a strategic partner to district leaders, offering insights and solutions that align with their evolving goals and challenges.
• Daring Execution: Embrace a proactive, persistent approach to outreach and follow-up, and be comfortable navigating rejection and long sales cycles.
• Discovery & Customization: Conduct deep discovery to understand district needs and tailor presentations and proposals accordingly.
• Pilot & Evaluation Management: Establish and manage pilots to demonstrate product value and seed new business opportunities.
• Renewal & Expansion: Prepare and present renewal and upsell proposals, collaborating with internal teams to ensure customer satisfaction and long-term success.
• Cross-Functional Collaboration: Foster dynamic interdepartmental partnerships and leverage subject matter expertise.
• Travel Readiness: Willingness and ability to travel up to 4-5 times as needed to meet with prospects and attend key events.

Benefits

• As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
• We will provide reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees