Account Manager - Enterprise

NexHealth • New York City, NY

23d • $130,000 - $160,000

About The Position

NexHealth is seeking an Enterprise Account Manager to own and grow relationships with our most complex, multi-location customers. This is a senior post-sale role focused on value realization, renewal ownership, and executive engagement — not reactive account coverage.

Requirements

• 5–7 years of Enterprise SaaS account management experience
• Proven ownership of renewals with complex, multi-stakeholder customers
• Strong executive presence and strategic communication skills
• Demonstrated success driving change management in multi-location organizations
• Ability to prioritize, set boundaries, and focus on high-impact work

Nice To Haves

• Healthcare experience is a plus, not required
• Strategic business reviews delivered consistently and effectively
• Executive relationships are active and productive
• Renewal goals are met or exceeded
• Risks are identified early and addressed proactively
• Customers see NexHealth as a strategic partner

Responsibilities

• Own post-sale success and retention for a defined Enterprise portfolio
• Translate pre-sale objectives into actionable success plans
• Lead strategic business reviews demonstrating impact and roadmap alignment
• Build trusted relationships with executive sponsors and champions
• Proactively identify risks and escalate appropriately
• Own renewal strategy and execution
• Surface opportunities for account growth and expansion in partnership with AEs
• Collaborate cross-functionally to ensure customer commitments are met

Benefits

• Full Medical, Dental, and Vision (up to 100% covered)
• 401K and commuter benefits
• Flexible PTO
• High-impact work that directly improves the healthcare experience for millions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees