Account Manager- Employer Partnerships

12twenty•Santa Monica, CA

22h•Remote

About The Position

12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization! We are growing quickly here at 12twenty, and it’s our priority to hire A+ players to join us on our mission of rapid expansion and industry leadership. We are seeking a driven and strategic Account Manager to strengthen our customer relationships, drive retention, and uncover opportunities for growth within our existing client base. If you are a self-motivated, team-oriented individual with a great attitude, excellent communication skills, a strong work ethic, and a passion for fostering lasting partnerships, we’d love to hear from you! This is a remote U.S. opportunity with a travel requirement of up to 20%. You’ll be joining a team of passionate, talented, and diverse hard workers who share a common goal and an unbreakable commitment to tackling it. We are focused on building the tools we wish we had when we were searching for jobs and we are proud to have a product that we 100% believe in. We love this company, and are all personally invested in its success; not only for us but even more so for the customers we serve. 12twenty is an enterprise level talent acquisition platform connecting the world’s largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty’s unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey! 12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!

Requirements

4-6 years of experience in account management, sales, or project management, with a proven track record of retaining and growing accounts
The ability to manage a large portfolio of clients while effectively driving expansion opportunities
Strong cross-functional collaboration skills, with the ability to influence and motivate internal teams (e.g., implementation, product, sales, engineering, support) to achieve business goals
The ability to think strategically, adapt quickly to new challenges, and make informed decisions
Confidence in making recommendations that drive client success and business growth
Bachelor’s degree is required

Nice To Haves

Working knowledge of Google Suite, MS Office Suite, and Salesforce
Experience in SaaS or Higher Education
Solution Selling Experience

Responsibilities

Own client retention and minimize churn by ensuring customers consistently realize the value of 12twenty and how it aligns with their evolving needs
Proactively identify and manage expansion opportunities within existing accounts, collaborating with 12twenty’s Partnership team to drive strategic growth initiatives
Prepare and facilitate strategic interactions including virtual and in-person account reviews, webinars, and demos to maintain and grow strong client engagement
Build and nurture long-term relationships that inspire product loyalty and maximize the utilization of 12twenty’s technology suite
Identify and implement process improvements within the account management department to enhance efficiency and client satisfaction