Account Manager, Employee Benefits
About The Position
Higginbotham has an immediate need for an Account Manager, Employee Benefits in our Corpus Christi, TX office. Higginbotham has an immediate need for an experienced Account Manager, Employee Benefits to join our dynamic, fun, and growing team. We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries. Other duties include: Rate and quote new business and renewal policies Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers Prepare documents and materials for open enrollment meetings Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems Assist with establishing company wellness programs and initiatives.
Requirements
- Exceptional interpersonal and customer service skills to build client and carrier relationships
- Strong verbal and written communication skills
- Ability to multi-task and handle competing demands and priorities
- Independent self-starter with excellent time management skills to meet goals and deadlines
- Strong attention to detail
- Ability to clearly present information in one-on-one or group settings
- Handle personal and medical information confidentially and in compliance with HIPAA laws
- Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint
- Working knowledge of Agency Management System required
- Benefit technology/administration systems experience required
- Minimum 3-5 years' experience with employee benefits preferred
- Must have current Life and Health license
Nice To Haves
- Professional designations, such as CEBS, are desired, but not required
Responsibilities
- Rate and quote new business and renewal policies
- Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
- Prepare documents and materials for open enrollment meetings
- Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
- Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
- Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
- Assist with establishing company wellness programs and initiatives
Benefits
- Generous employee benefits package which includes a robust wellness program
- Employee ownership opportunities (ESOP)
- Growth and development – advancement within the company
- Excellent work/life balance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
