Account Manager (Creative Success Manager)

Artlist•New York, NY

73d•$70,000 - $110,000

About The Position

About Artlist: We are bringing together the beauty from the work of artists with the inspiration from content creators that touch billions of people. We are recognized by the top brands in the world for having the highest quality digital assets for music, sound effects, stock footage and video templates by top artists and sound engineers. Our platform has disrupted the complex licensing model of digital assets to make it simple, resulting in increased reach for the work of the artists and confidence for the content creators and their respective companies. If you think this is exciting, just wait to learn what we are doing with AI to bring a better human experience centered on the work of both the artists and the content creators using their work! Position Overview: We are experiencing unprecedented growth and looking to hire an Account Manager (Creative Success Manager). As a Creative Success Manager, you will build relationships with Creative Directors, Chief Marketing Officers, and Social Media Strategists. You will ensure our assets and licensing remain compliant, offer insights based on your experience, and collaborate closely to help clients bring their brands to life. This is not your ordinary account management role—your expertise is recognized for proactively driving results, not just during challenges. You won’t be simply chasing renewals; instead, you will guide partners using our products to meaningfully solve real business needs. This may be the most difficult account management role you have ever experienced, but for the right reasons! You are not a cost. You are responsible for leading strategic client relationships, identifying opportunities for account growth, and supporting the launch of client projects, campaigns, and commercials. You play a key role in driving the expansion of our company by serving as an integral partner to some of the world's top and most disruptive brands. You Should Apply If You: Have a passion for being an artist or creator OR proven record in strategic sales. Feel a deep sense of ownership, accountability, and pride in delivering exceptional client results Thrive in client-facing roles where you build meaningful, long-term relationships with creative teams Excel at connecting creative vision with commercial success Balance strategic thinking with hands-on execution and data-driven decision-making Are motivated to exceed performance goals and drive measurable impact Bring experience selling to marketing executives, social media leaders, or creative agencies A great sense of humor – we do not take ourselves too seriously Please Do Not Apply If: You are a lone wolf You do not understand the importance and commitment of winning as a team You don't enjoy challenging the status quo to drive continuous improvement for your team and your customers.

Requirements

Experience in B2B SaaS Account Management, Sales, Customer Success, or Creative Partnerships
Proven track record of driving retention, expansion, and long-term account growth
Exceptional communication skills, both verbal and written, that build confidence and trust
Analytical mindset with strong forecasting and reporting capabilities
Collaborative spirit with the ability to work seamlessly with Product, Content, Marketing, Legal, and Support teams
A blend of commercial passion and creative empathy: understanding both business metrics and human motivation