Account Manager, Commercial
About The Position
In Fall 2024, Post Insurance joined forces with The Partners Group – a partnership built on shared principles and like-minded values (read more about it here). Find your place at Post Insurance, a member of The Partners Group, a purpose-driven company committed to making a difference in our community?through our work and inspiring others to do the same. As one of the top independent insurance agencies in the area, Post Insurance, now a member of The Partners Group, is excited to continue providing first-class service to clients, partners, and the communities that we serve. Our shared success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many Employer of Choice awards to list? Let’s work together! Post Insurance and The Partners Group currently have an exceptional opportunity for a commercial insurance account professional to join our team in Meridian, ID. How you will have an impact at Post Insurance and TPG: As a Commercial Account Manager, you’ll play a key role in supporting our Producers and delivering high-quality service to our Commercial Lines clients. You’ll manage a dedicated book of business, build trusted client relationships, and ensure service commitments are met with accuracy, efficiency, and professionalism. Your experience and judgment will directly contribute to client retention, team success, and the overall growth of our organization.
Requirements
- Active Property & Casualty Insurance License (required)
- 3–7+ years of experience in a Commercial Account Manager or similar commercial insurance service role, preferably within an agency setting
- Strong knowledge of commercial insurance coverages, policies, and service workflows
- Experience managing a book of commercial clients and supporting Producers in an agency environment
- Excellent written and verbal communication skills, with the ability to explain complex information clearly
- High level of organization, accountability, and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel) and comfort in navigating carrier portals and systems
Nice To Haves
- Experience supporting accounts in industries such as construction, manufacturing, or other specialized commercial sectors
- Familiarity with AMS360 or similar agency management systems
- Professional insurance designations (CPCU, CIC, ARM, etc.)
- A collaborative, team-oriented mindset paired with the ability to work independently
- A positive, curious, and client-focused approach to problem-solving
Responsibilities
- Serve as the primary day-to-day contact for assigned commercial clients, responding to service needs and resolving issues in a timely manner
- Manage renewals and marketing efforts, including reviewing quotes, comparing coverage, ordering loss runs, and preparing proposals and binders applications.
- Support Producers by providing technical expertise, identifying exposures, and recommending appropriate insurance solutions.
- Process endorsements, audits, invoicing, certificates, bonds, and policy changes with attention to detail and accuracy
- Prepare for and participate in client service meetings (monthly, quarterly, annually) as needed
- Maintain accurate, paperless client documentation within the agency management system.
Benefits
- A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities
- Ongoing support & development, including Continuing Education and encouragement toward professional designations
- A hybrid work schedule that supports flexibility while maintaining strong team connection
- Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
