Account Manager, Commercial

External•Renton, WA

4d•$75,000 - $105,000•Hybrid

About The Position

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing team that has won too many Employer of Choice awards to list? Let’s work together! The Partners Group currently has an outstanding opportunity for an experienced commercial insurance professional to join our Commercial Lines team in Renton, WA as an Account Manager. How you will have an impact at TPG: As an Account Manager with our Commercial Lines division, you’ll play an key role in supporting our clients and Producers by managing day-to-day service needs, ensuring accuracy in coverage, and delivering an exceptional client experience. You’ll handle a mix of technical and relationship-focused responsibilities, combining your insurance knowledge, attention to detail, and communication skills to build trust and long-term partnerships with our clients.

Requirements

Active Property & Casualty License (required)
3-7+ years of experience in commercial insurance account management, client service, or related roles; preferably in an agency setting
Bachelor’s degree preferred; high school diploma (or equivalent) required
Strong understanding of commercial insurance coverage lines, policies, and service workflows
Proficiency in Microsoft Office Suite, and experience using AMS360 or similar agency management systems
Ability to navigate complex carrier websites to enter data, locate policy information and generate documents
Exceptional communication skills, written and verbal
Proven ability to stay organized and manage multiple priorities with accuracy and professionalism

Nice To Haves

Professional insurance designations such as CIC, CPCU, or ARM
Experience supporting multiple Producers or managing a diverse client portfolio
Experience with multiple insurance carriers
A proactive mindset with a passion for helping others and collaborating as part of a close-knit team
Positive, professional, and approachable demeanor - you enjoy your work and help foster a supportive team environment
Comfort adapting to evolving client needs and maintaining composure under pressure

Responsibilities

Serve as the main contact for assigned Commercial Lines clients, handling daily service requests and resolving issues promptly
Manage account servicing, including renewals, endorsements, certificates, and policy documentation, with accuracy and attention to detail
Coordinate renewal and re-marketing efforts; preparing submissions, reviewing quotes, comparing coverage, and supporting Producers with proposals and presentations
Analyze client needs, exposures, and coverage forms to identify gaps and recommend appropriate solutions
Collaborate with Producers and internal teams to market and place new and renewal business while maintaining thorough documentation in AMS360
Participate in client meetings and team discussions to support strong relationships and client retention

Benefits

A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities
Ongoing support & development, including Continuing Education and encouragement toward professional designations
Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day

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