Account Management Processor

Carrier • San Leandro, CA

19d • $79,500 - $111,500

About The Position

This is a critical role responsible for ensuring the smooth and accurate financial operation of customer and vendor accounts, acting as the primary point of contact for accounts receivable (AR) and accounts payable (AP) setup and issue resolution. This position demands a high level of accuracy and timely execution to prevent financial disputes and disruptions.

Requirements

• High School Diploma/GED
• 2+ years of experience in customer service or service operations.
• 2+ years of Microsoft Office

Nice To Haves

• 2+ years of S4 / SAP

Responsibilities

• Setting up new customers accurately to avoid AR issues and disputes
• Setting up new vendors accurately to avoid AP issues and disputes
• Submit Tax Exemption updates
• Realtime credit hold management and resolution
• Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds
• AAP processing
• Submit credit and invoice cancellation requests
• Leader with weekly finance review with RFM

Benefits

• Employees are eligible for benefits, including:
• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance
• This position may be entitled to short-term cash incentives, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees