Account Management Leader

Cummins • Columbus, IN

15h • Remote

About The Position

We are seeking an experienced Account Management Leader to co‑lead a global strategic partnership within Cummins’ mining business, working alongside a co‑leader from our mining partner. This leader will advance Cummins’ global mining strategy by ensuring our integrated power solutions and joint support model enable mine sites to operate safely, reliably, and efficiently.
They will strengthen customer relationships by showing up jointly with our partner, aligning on positions before customer engagement, and maintaining a unified, customer‑first posture. They will establish and steward shared governance routines, transparent information‑sharing, and common escalation pathways that eliminate confusion and accelerate issue resolution.
Finally, this leader will drive disciplined action tracking and prioritization across regions, enabling consistent, coordinated One Team execution that improves responsiveness, builds customer confidence, and delivers measurable value.
The Account Management Leader position offers an Off-site Remote work environment, requiring the selected candidate to be based in the United States and within close proximity to Indiana. In this role, you will guide account strategy, identify emerging customer needs, and lead complex contract negotiations while coordinating across business units. You will champion the voice of the customer, grow share, and drive initiatives that improve customer value, satisfaction, and operational excellence across one of Cummins’ most critical global segments.

Requirements

• experienced

Responsibilities

• Strategy Execution: Set and direct account strategies that support key business customers and enterprise goals.
• Relationship Building: Develop and expand long-term, strategic relationships with complex, cross-region accounts.
• Customer Insight: Identify emerging customer needs and use insights to create growth strategies and solutions.
• Revenue Growth: Drive initiatives that increase Cummins’ share of customer business and achieve revenue targets.
• Negotiation Leadership: Lead complex contract negotiations, addressing customer questions and managing terms.
• Cross-Business Collaboration: Foster alignment across business units and internal stakeholders to deliver results.
• Customer Advocacy: Champion the voice of the customer and implement methods to improve satisfaction and loyalty.
• Team Development: Mentor and motivate account management staff, ensuring consistent use of the Cummins Sales Process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees