Account Management Intern

SAS Institute • Bloomington, MN

35d

About The Position

Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization. Now we just need you! The Account Management Intern will work alongside IDeaS Account Management team members and learn fundamental concepts of Account Management for a Software as a Service solution including; Account Management job roles, client segmentation and portfolio assignment, identifying and handling client concerns, sales process and sales stages in support of expansion within a client account, demand generation planning, management and collecting and leveraging data, preparation for client engagements, and more. Our Account Management Intern will have the opportunity to support high priority initiatives and engage in live activities that contribute to value delivery for our clients.

Requirements

• Entering Junior or Senior year enrolled in an accredited college or university seeking an undergraduate degree in Business, Analysis, or Hospitality Management program.
• Computer skills in Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Strong verbal and written communication skills.
• Ability to give attention to detail, task completion, and deadlines.
• Ability to work independently and with a team.
• Enthusiastic/entrepreneurial.
• Ability to learn and think quickly and be coached.

Nice To Haves

• Work experience in a hotel or in a company that provides a software as a service offering preferred, but not required.

Responsibilities

• Support demand generation initiatives by assisting with the capture of data points about our clients, identifying target accounts, and assisting in the administration of client outreach.
• Help conduct proactive outbound client engagement plans.
• Work with the account management team to navigate client's corporate structure and identify decision makers, uncover critical business issues, research ways to stimulate engagement and communicate IDeaS' value proposition.
• Assist Account Managers with the administration of digital sales tools.
• Use Salesforce.com to manage client account and contact records.
• Support pipeline creation for growth opportunities within our client accounts.
• Proactively seek out information & research using the web, industry resources, and other vehicles to stay current on industry issues/trends and competing products.
• Perform other duties, as assigned.

What This Job Offers

• Career Level: Intern
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees