Account Operations Management Intern

Hewlett Packard Enterprise • Spring, TX

13d • $25 - $29 • Onsite

About The Position

Account Operations Management Intern This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Description Job Family Definition: Manages the end-to-end operational business relationship for customer and partner accounts. Acts as the single point of sales operations accountability and execution for assigned clients and accounts. Reviews agreements and contracts and implements appropriate sales operations processes and solutions to drive operational results and optimize the customer and partner experience. Identifies sales enablement opportunities and develops action plans & processes to proactively address dissatisfaction drivers for customers and partners. May identify areas of opportunity for additional services, product, revenue and order growth on accounts and communicate to sales/partner representative for action. Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Requirements

• Enrolled full-time in a Bachelor's degree program, 3rd year (Junior), majoring in - supply chain, sales, project management or related field.
• Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
• Intermediate understanding of core company businesses and the revenue cycle.
• Strong research and analytical skills.
• Demonstrated familiarity with Microsoft Office tools, particularly Excel, Word, and PowerPoint.
• Basic project management skills.
• Developing ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
• Developing ability to establish and maintain good relationships with external customer partners on peer level and one level above.

Responsibilities

• Contributes to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts.
• Conducts and reviews moderately complex business analysis.
• Resolves operational issues, which may require collaboration with cross organizational teams, in support of the customer requirements.
• Conducts research, analyzes data, and presents findings for projects of moderate to high complexity.
• Performs operational performance reviews with the customer/partner and supports improvement plans. (Reviews typically include topics such as special pricing, inventory levels and procurement plans, delivery performance, claims, and disputes impacting the financial position of the account).

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees