Professional, Account Management & Engagement

MVP Health CareSchenectady, NY
$69,383 - $92,279Remote

About The Position

An Account Management & Engagement professional on the Growth team serves as the critical link between a company and its clients, ensuring that customer needs are met while driving revenue growth and maintaining profitable relationships. This position is pivotal for organizations that value long-term client retention, upselling, and developing mutually beneficial partnerships. The Account Manager is expected to blend strong sales acumen with exceptional customer service and strategic thinking.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field preferred.
  • Must possess, or obtain, within 60 days from date of hire, Life Accident Health (LAH) Insurance license.
  • 2-5 years of experience in sales, account management, or a related client-facing role; experience in the relevant industry is a plus.
  • Proven ability to achieve sales quotas, negotiate contracts, and manage the sales cycle from prospecting to closing.
  • Exceptional verbal and written communication skills; able to present complex ideas clearly and persuasively to diverse audiences.
  • Strong commitment to understanding and meeting client needs, with a track record of building trust and fostering long-term partnerships.
  • Comfort with data analysis, forecasting, and strategic account planning; proficiency in using CRM, Artificial Intelligence, and reporting tools.
  • Resourceful and proactive in addressing challenges; able to manage multiple priorities in a fast-paced environment.
  • Collaborative attitude, with the ability to work effectively across departments and with remote teams.
  • Flexible and resilient in the face of changing client needs, market conditions, and company priorities.
  • Ability to lift and transport brochures and other materials

Nice To Haves

  • Working knowledge of managed care plans, employee benefit plans, health insurance plans, and alternative funding mechanisms.
  • Consultative Selling
  • Organization & Time Management
  • Negotiation
  • Presentation Skills
  • Customer Advocacy

Responsibilities

  • Client Relationship Management
  • Sales Growth & Revenue Generation
  • Customer Onboarding & Support
  • Negotiation & Contract Management
  • Collaboration with Internal Teams
  • Market Intelligence
  • Reporting & Analysis
  • Problem-Solving
  • Compliance & Documentation
  • Other duties as assigned by leadership.

Benefits

  • Growth opportunities to uplevel your career
  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
  • Competitive compensation and comprehensive benefits focused on well-being
  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
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