Account Management Director

9fin • New York, NY

8d • $210,000 • Hybrid

About The Position

We are looking for an Account Management Director to lead and inspire a team of 6–8 high-potential Account Managers. This is a frontline leadership role where your decisions directly shape revenue growth, team performance, and customer success. You'll combine hands-on coaching with disciplined pipeline and forecast management, building a culture of accountability and high achievement. For the right candidate, this is a chance to leave your mark on a growing business, accelerate your career, and play a key role in scaling a world-class sales organization.

Requirements

• 5+ years of Account management experience leading teams of 5+ individual contributors
• Proven track record of developing high-performing AM professionals and achieving team targets
• 8+ years of B2B AM experience with consistent quota achievement
• Deep understanding of relationship building, client and pipeline management, forecasting, and AM methodologies
• Strong coaching and people development capabilities with high emotional intelligence
• Excellent communication skills for internal teams and external stakeholders
• Experience with CRM systems (Salesforce preferred) and usage analytics platforms
• Data-driven approach to performance analysis and decision-making

Responsibilities

• Drive Revenue Results
• You will be accountable for ensuring your team consistently achieves quota, with your success measured through team performance
• Implement strategies and tactics that translate directly into strong client relationships, client retention and revenue growth
• Pipeline & Forecast Management
• Run disciplined weekly pipeline and forecast reviews with each team member, ensuring accuracy, risk assessment, and deal progression
• Talent & Performance Management
• Lead recruitment and hiring for open positions, including candidate evaluation and selection
• Refine and implement onboarding process for new team members, including training on how to deliver platform demos, interrogate usage metrics, prepare and run client reviews and learn account management methodologies
• Manage performance through structured reviews, goal setting, and improvement plans
• Leadership & Culture
• Act as trusted coach and mentor while maintaining accountability for results
• Remove obstacles and provide resources that enable team success

Benefits

• Salary: $210,000 + competitive OTE
• Equity options
• 401(k) (9fin pay 3%, employee contributions are uncapped)
• Private Health Insurance, with Dental and Vision
• Paid sick leave
• Disability Insurance (New York)
• Commuter Benefit
• 25 vacation days per year
• Local public holidays (with the ability to exchange them for alternative days)
• Hybrid working model
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available
• Professional learning and development budget
• Bi-annual team socials
• Summer and Winter company-wide social events

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees