Account Growth Specialist

Procare Solutions•Denver, CO

2d•Hybrid

About The Position

We are seeking a highly motivated and competitive Account Growth Specialist to join our sales team. This role is responsible for driving revenue growth within our existing Small and Mid-Market customer base through consultative selling, upselling, and relationship management. The Account Growth Specialist will own the end-to-end sales process for expansion opportunities, partner closely with internal teams, and serve as a trusted advisor to customers to drive adoption of Procare products and services.

Requirements

3+ years' of experience in Account Management, Account Growth, Inside Sales, or a related role carrying a sales quota focused on existing customers
Bachelor’s degree preferred or equivalent relevant work experience
Proficiency with CRM software (Salesforce, Microsoft Office Suite, or equivalent) with foundational understanding of cloud-based or SaaS solutions preferred.
Excellent verbal and written communication skills with the ability to present confidently to all levels, including senior leadership
Strong consultative selling, negotiation, and objection-handling skills
Highly motivated, goal-oriented, and competitive with a positive attitude
Strong analytical, critical thinking, and problem-solving abilities
Ability to manage time effectively, prioritize workload, and maintain consistent follow-up
Persuasive, influential, and adaptable in a fast-paced environment

Nice To Haves

Experience in the Payments and/or Software industry is a plus

Responsibilities

Sales Process Ownership: Manage the entire sales process, including lead qualification, direct outreach to clients, scheduling appointments, objection handling, preparing quotes, negotiating pricing, and obtaining signed agreements
Opportunity Identification: Utilize creative sales strategies and analyze customer data to identify upsell opportunities that meet or exceed sales quotas. Study current business landscapes and review the Total Addressable Market (TAM)
Sales Execution: Proactively reach out to clients via outbound calls and emails to identify and evaluate additional needs, convincingly discussing product features and benefits
Relationship Management: Quickly establish yourself as a trusted advisor with existing customers to understand their goals, challenges, and concerns, ensuring high satisfaction while taking a customer centric approach
Pipeline Management: Own pipeline accuracy and forecasting by managing opportunity progression, follow-ups, and close plans to ensure consistent achievement of revenue targets
Negotiation and Deal Structuring: Lead discussions with clients to define favorable pricing terms that drive long-term business growth and minimize financial risk over time
Implementation & Adoption Oversight: Work with clients to set realistic expectations and KPI’s that will successfully lead to the activation of Procare’s products and services; driving faster time to revenue and long-term client satisfaction
Product Knowledge: Proactively learn and maintain knowledge of Procare’s products and services, ensuring a consultative approach when aligning platform capabilities with client business goals and operational workflows
CRM & Documentation: Maintain proficiency in CRM software (Salesforce) for tracking client interactions, updating notes, managing leads, pipeline management, and analyzing customer data
Collaboration & Adaptability: Work collaboratively with internal stakeholders, form strong relationships, and adapt quickly to new tools, technologies, and products

Benefits

Excellent comprehensive benefits packages including: medical, dental, & vision plans
HSA option with employer contributions
Vacation time, holidays, sick days, volunteer & personal days
401K Plan with employer match and immediate vesting
Employee Stock Purchase Plan
Employee Discount Program
Medical, Dependent Care, and Transportation FSA Plans
Company paid Short and Long-Term disability and Life Insurance
RTD EcoPass for all Denver employees
Tuition Reimbursement and continued Professional Development
Fast paced, high energy workplace environment in prime downtown location
Regular company provided meals
Clear career development plans for the Sales organization
Procare believes in progressive sales plans for high performers