Account Executive - Orono

Bridgewater Bank•Orono, MN

51d•$43,000 - $52,000

About The Position

We are seeking an enthusiastic and flexible Account Executive to join our Deposit Services team at Bridgewater Bank’s Orono location. In this role, you’ll play a key part in establishing the client experience by building strong relationships, understanding client needs, and offering personalized banking solutions that reflect Bridgewater’s unconventional and client-focused approach. Hours: 8:15 AM to 4:45 PM No weekends

Requirements

2+ years Retail Banking experience
Superior customer service skills
Proven sales and business development skills
Knowledge of ITI, EZ Teller, and currency management
Excellent written, verbal, and interpersonal communication skills

Responsibilities

Opens, renews, and redeems all types of deposit accounts
Orders checks, ATM/debit cards
Responds to online requests for bill payments, ACH, wire transfers, etc.
Acts as back-up to Client Specialist role as necessary
Ensures clients are aware of the products and services available to them and promotes BWB specialty products (remote deposit, online bill-pay, mobile banking, etc.)
Develop and cultivate long-term client relationships to ensure sales growth and customer retention
Makes monthly calls to welcome new clients and follow up on previous requests
Maintains an understanding of security policies and procedures
Provides input and suggestions for new service and product ideas
Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA
Positively represents the bank in all interactions with clients, coworkers, and vendors