Account Executive, Upsell
About The Position
Nooks is hiring our first Account Executive focused upselling our Sales Engagement Platform (SEP). This is a strategic hire responsible for expanding our SEP footprint within existing customers, working in close partnership with Customer Success to identify expansion opportunities, drive adoption, and ensure long-term customer value. This role is ideal for someone who thrives in early stage environments, brings deep subject matter expertise in Sales Engagement Platforms, and is excited to help define “how it’s done” rather than inherit a mature process.
Requirements
- Proven experience as an expansion-focused seller or new-business AE of Sales Engagement Platforms or adjacent sales technology
- Strong track record of expanding revenue within existing accounts
- Deep understanding of Sales and SDR team workflows, buyer personas, and how SEP tools drive productivity and business outcomes
- Experience operating in early-stage or high-growth environments with limited process and high ownership
- Ability to handle extreme ambiguity, prioritize effectively, and build structure where none exists
- Strong executive presence and comfort selling to sales leaders (VP Sales, CRO, RevOps leaders)
- Prior experience as a BDR/SDR and an AE in technology
Nice To Haves
- Experience being a first or early seller for a new product, motion, or business line
- Background in helping define pricing, packaging, or GTM strategy for expansions
- Experience working closely with Product teams to translate customer feedback into roadmap input
Responsibilities
- Own expansion and upsell revenue for our Sales Engagement Platform within an existing customer base
- Partner directly with Sales and Customer Success Leadership to design, test, and document the SEP expansion playbook
- Run discovery focused on expansion opportunities, mapping SEP capabilities to customer needs and desired business outcomes
- Track learnings from wins and losses to continuously refine messaging, ICP, and expansion motion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
