Account Executive, Ticket Sales & Experience - Houston Gamblers

XFL Properties LLC DBA United Football League•Houston, TX

3h•Hybrid

About The Position

This position is responsible for assisting in driving new business through the sale of ticket packages, including season tickets, group tickets, and premium seating for the Houston Gamblers and the United Football League. This position will be working remotely and will report directly to the Sr. Director, Ticket Sales & Services assigned to the market.

Requirements

Bachelor’s degree or equivalent experience required
Minimum of 2-years outbound sales experience
Experience with Microsoft Office and Google Suite products required
Experience with servicing customers preferred
Experience with CRM system, Salesforce preferred
Experience with a ticketing system - Ticketmaster/Archtics preferred
Ability to maintain professional behavior and appearance
Ability to demonstrate uncompromised judgment and discretion to protect the confidentiality/privacy of others, as well as company documents and records
Strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills
Outstanding customer service and interpersonal communication skills
Solid judgment and interpersonal effectiveness
An interest and ability in serving others as one of the primary functions of their job
Be self-directed and able to work independently
Flexible and reliable team player, both within their department and within the company as a whole
Possess strong communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills
Possess a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives
Ability to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption
Strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made

Nice To Haves

Premium and/or ticket sales experience in the sports and entertainment industry preferred
Minor League or start-up sports and entertainment experience preferred

Responsibilities

Sell UFL ticket packages for designated team
Maintain a regular quota of ticket sales results and desired activity levels
Generate sales through deposit holders, existing leads, as well as develop leads through personal prospecting, referrals, networking, social selling and effective research
Create and develop new business by regularly pitching prospective clients through virtual presentations, face to face meetings, phone prospecting, social selling and group presentations at events
Participate and lead activities at UFL team, and partner events to support ticket sales efforts and promotional initiatives with purpose of selling, networking, gathering leads and meeting new prospects
Regularly seek and attend community, chamber of commerce and other organizations
Effectively handle incoming sales calls from prospective clients for all ticket sales products
Effectively follow up with customers and prospective customers in order to build relationships to help drive business meet and exceed assigned sales goals for all ticket products
Maintain high level of customer service with all ticket package holders
Effectively and enthusiastically execute game day activations to provide fans with access and experiences (ie. access to the field, support player autograph sessions, youth clinics, mini games, etc.)
Regularly produce accurate updates on prospecting activity, sales performance, outside appointments and event recaps through the use of Salesforce CRM system
Point of contact for individual business to the Houston Gamblers and league level management
Contribute positively to a competitive sales team culture and actively participate in sales team meetings and training sessions
Represent the UFL, the team and other partners professionally, with integrity, credibility and good judgment
Collaborate with and perform other duties as assigned by team and/or league staff as needed