Account Executive, Group Ticketing

Fussball Club Cincinnati LLC (“FC Cincinnati”)•Cincinnati, OH

17h

About The Position

The Account Executive, Group Ticketing role focuses on generating new business through group ticket initiatives, maintaining excellent customer service, and creating lasting relationships through calls, meetings, and networking events. Responsibilities include engaging with the Cincinnati corporate community, developing strategies to strengthen connections in the Youth Soccer community, and assisting with the coordination of on-field experiences.

Requirements

High school diploma required, Bachelor’s degree or equivalent education preferred
Proven record of sales and/or customer service experience required
Strong computer skills including proficiency in Microsoft Office Suite
Ability to work outside of regular business hours including but not limited to weekends and holidays as required by the FCC game schedule, special events, and projects
Ability to develop productive and effective relationships both internally and externally
Excellent verbal and written communication skills
Excellent sales and customer service skills with proven negotiation skills
Excellent organizational skills and attention to detail
Strong ability to multi-task in a fast-paced working environment
Strong team philosophy; proven ability to work positively, collaboratively and professionally within a team and across an organization

Responsibilities

Generate new sales revenue through prospecting, cold calling, and in-person appointments
Maintain a 60-80 call per day volume as well as an aggressive meetings schedule
Responsible for the growth of existing relationships to maximize client spend and generate repeat business
Assist with the creation, development, and implementation of new concepts designed to generate new sales revenue streams
Set appointments with key decision makers in the community to assess the opportunity to develop and grow opportunities
Renew and up-sell existing group sales customers year-over-year
Meet and exceed weekly, monthly, and yearly sales goals
Proactively seek new leads through referrals, networking, and prospecting businesses
Maintain accurate and detailed records of all current clients and prospects within a CRM system
Provide superior customer service to clients and prospects both in-person and over the phone
Execute group sales fan experience packages on gamedays
Collaborate other departments on growth of youth Soccer affiliate program
Ability to work weekends and holidays as required by FCC game schedule and group sales events
Perform other job-related duties as assigned
Build new relationships in the Cincinnati region corporate community and establish strategy for continued engagement in Youth Soccer community