Account Executive, Client Services

Vaniam Group

1d•$70,000 - $85,000•Remote

About The Position

As our Account Executive, your primary goal is to oversee successful implementation of existing client SOWs, coordinate internal and external resources, manage timelines and budgets, and provide day-to-day communication with the clients. You will troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized.

Requirements

Bachelor’s degree
2+ years of client services experience
1+ year of agency or pharmaceutical advertising experience
Working knowledge of digital marketing
Good working knowledge of pharmaceutical and biotech industries and scientific communications
Is proactive and results oriented, with a commitment to accountability
Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency in MS Office, Adobe, WebEx (or other similar systems)
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Strong organizational skills
Ability to retain and protect confidential client and company information

Nice To Haves

Oncology/hematology experience
Experience using cloud-based system servers such as Egnyte
Experience working in a completely virtual environment

Responsibilities

Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
Employ ability to modify core product framework plans to form custom project plans
Evaluates deliverables against Project Briefs
Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)
Provide accurate and thorough documentation: status reports, contact reports, timelines
Own day-to-day tactics and execution within agency
Synchronize communications between account teams, support teams, vendors, and clients
Assist with budget development and ensure invoicing is consistent with agreed-upon payment terms
Keep accurate record of time spent on client work and manages project burn rate
Assists in project reconciliation and works with accounting to ensure accurate billing
Communicate basic agency recommendations to clients effectively and concisely
Work with client and internal teams to successfully execute scoped tactics
Other duties may be assigned to help drive deliverables within this role.

Benefits

100% remote environment with opportunities for local meet ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement
Emphasis on Personal Wellness
Virtual workout classes
Discounts on tickets, events, hotels, childcare, groceries, etc.
Employee Assistance Programs