Account Executive (Client Services)

Pannos Marketing•Manchester, NH

7d•Hybrid

About The Position

Pannos Marketing is seeking an experienced Account Executive with agency or financial industry experience to join our fast-paced, creative, and client-focused environment. This role is ideal for someone who thrives on building trusted client relationships, translating business goals into effective marketing strategies, and leading cross-functional teams to deliver work that drives results. The Account Executive plays a key role in strengthening client partnerships, ensuring account health, and identifying opportunities for growth.

Requirements

3–5 years of agency, marketing, or client-facing experience (financial services experience is a plus)
Strong ability to manage multiple clients and priorities while maintaining a high level of quality and accountability
Excellent communication, organization, and relationship-building skills
Working knowledge of digital and traditional marketing channels
A strategic, proactive mindset with a collaborative approach to problem-solving
Comfort working with budgets, performance metrics, and marketing results

Nice To Haves

Bonus points for experience with analytics or marketing measurement tools

Responsibilities

Serve as the primary day-to-day contact for a portfolio of clients, building strong relationships through regular communication and a deep understanding of each client’s business goals and priorities
Lead internal kickoff meetings and ongoing collaboration, translating client objectives into clear, actionable direction for creative, media, development, and content teams
Manage campaigns and initiatives from planning through execution, overseeing timelines, budgets, approvals, and performance tracking to ensure work delivers against agreed-upon goals
Develop and present client-facing materials, including strategic briefs, status updates, creative reviews, performance recaps, and planning recommendations
Partner closely with creative and digital teams to ensure work is strategically sound, on brand, and delivered on time and on budget
Proactively manage scope, priorities, and expectations, identifying risks, changes, and opportunities early and communicating clearly with both clients and internal teams
Anticipate client needs and contribute strategic recommendations that support client growth, retention, and long-term success
Identify opportunities for account expansion and collaborate with agency leadership to support organic growth efforts
Stay informed on client industries, competitors, and marketing trends, bringing relevant insights that reinforce Pannos Marketing’s role as a strategic partner