Account Engineer, Large Property

Liberty Mutual • Cleveland, OH

61d

About The Position

Provide an array of property risk engineering services to commercial property underwriters and customers, including technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise. Identify, evaluate, qualify and quantify risk globally as related to covered perils to influence underwriting decisions and organizational profitability. Provide risk engineering services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as the Property Risk Engineering contact with brokers and corporate customer management. Manages the flow of engineering information between the customer, Risk Engineering Consultant, Broker, Underwriter, and all other interested parties to add value through risk improvement programs and superior customer service. Provide an array of property Risk Engineering consultative services to Liberty Mutual property underwriters and their customers, including technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise. Perform desk-top account reviews to Identify, Evaluate, Qualify, and Quantify risk located throughout the world. Then collaborate with Underwriting to improve Risk Selection decisions in order to achieve profitability. Improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual by Working collaboratively with Underwriting, brokers and customers by assisting in actively acquiring and retaining profitable business, developing customized property risk engineering proposals including list of locations to be surveyed, scope of other technical services and the associated cost of all risk engineering services. Interface with Liberty Mutual Equipment Breakdown (EB) unit to ensure all EB risk engineering services and pressure vessel jurisdictional services are assigned and completed as necessary for each serviced account. Develop, implement and monitor customized Special Servicing Instructions (SSI's) to guide the property risk engineering services being provided on specified accounts. Develop comprehensive Account Reviews for the Underwriter, in accordance with Engineering and Underwriting guidelines, in order to influence positive underwriting decisions and outcomes. Develop and present comprehensive Engineering Service Stewardship reports which serve as a platform to partner and relationship build with key external stakeholders.

Requirements

• Advanced knowledge, skills and experience in a specialized field, property risk assessment, or property risk analysis.
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 to 7 years of directly related large property or Highly Protected Risk (HPR) experience in property loss prevention or risk engineering.
• Position requires regular travel.

Nice To Haves

• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: PE, NFPA-CFPS, UL CRE.

Responsibilities

• Provide an array of property risk engineering services to commercial property underwriters and customers, including technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise.
• Identify, evaluate, qualify and quantify risk globally as related to covered perils to influence underwriting decisions and organizational profitability.
• Provide risk engineering services and information to track progress and demonstrate the value of doing business with Liberty Mutual.
• Serves as the Property Risk Engineering contact with brokers and corporate customer management.
• Manages the flow of engineering information between the customer, Risk Engineering Consultant, Broker, Underwriter, and all other interested parties to add value through risk improvement programs and superior customer service.
• Provide an array of property Risk Engineering consultative services to Liberty Mutual property underwriters and their customers, including technical consultations, on-site property surveys, project specification development, project/plan reviews, and any other service requiring property risk engineering or fire protection expertise.
• Perform desk-top account reviews to Identify, Evaluate, Qualify, and Quantify risk located throughout the world. Then collaborate with Underwriting to improve Risk Selection decisions in order to achieve profitability.
• Improve customer satisfaction and demonstrate the value of doing business with Liberty Mutual by Working collaboratively with Underwriting, brokers and customers by assisting in actively acquiring and retaining profitable business, developing customized property risk engineering proposals including list of locations to be surveyed, scope of other technical services and the associated cost of all risk engineering services.
• Interface with Liberty Mutual Equipment Breakdown (EB) unit to ensure all EB risk engineering services and pressure vessel jurisdictional services are assigned and completed as necessary for each serviced account.
• Develop, implement and monitor customized Special Servicing Instructions (SSI's) to guide the property risk engineering services being provided on specified accounts.
• Develop comprehensive Account Reviews for the Underwriter, in accordance with Engineering and Underwriting guidelines, in order to influence positive underwriting decisions and outcomes.
• Develop and present comprehensive Engineering Service Stewardship reports which serve as a platform to partner and relationship build with key external stakeholders.

Benefits

• Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
• To learn more about our benefit offerings please visit: https://LMI.co/Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees