Account Director (USA)

LGI Healthcare Solutions Santé • Boston, MA

13d • Remote

About The Position

We are seeking a dynamic and experienced Account Director to drive growth for value-driven approach for LGI’s Automation Agent business, with a particular emphasis Revenue Cycle Management (RCM) business, focusing on both direct sales and strategic partnerships. This role will be pivotal in developing go-to-market strategies, managing high-value client relationships, and cultivating strong alliances with channel partners. You will serve as a leader in the commercial organization, contributing directly to top-line revenue and market expansion.

Requirements

• 5+ years of experience in RCM sales, account management, or healthcare consulting.
• Proven track record of exceeding sales quotas, closing large enterprise deals, and managing complex sales cycles.
• Strong understanding of end-to-end revenue cycle workflows including patient access, coding, billing, AR, denials management, and analytics.
• Experience building and executing partner/channel sales programs.
• Excellent communication and negotiation skills - An excellent fluent level of English is required.
• Ability to work independently in a fast-paced, entrepreneurial environment.
• Candidates must be permanently located and already have permission to work in the United States of America.

Nice To Haves

• Existing relationships with U.S. healthcare providers, payers, or health systems.
• Familiarity with major EHRs (e.g., Epic, Cerner) and RCM platforms.
• Experience in BPO or RCM outsourcing services.
• MBA or equivalent preferred.

Responsibilities

• Sales & Revenue Growth Own the full sales cycle from lead generation through to contract negotiation and close for RCM services.
• Identify and cultivate new enterprise-level prospects within healthcare providers, health systems, physician groups, and other relevant markets.
• Deliver against aggressive revenue and growth targets.
• Collaborate closely with Marketing, Customer Success Management and Product teams to develop compelling sales materials and positioning.
• Partner Channel Development Build and manage relationships with key partners including technology vendors, consulting firms, and RCM platform providers.
• Design joint go-to-market strategies and co-selling initiatives with partner stakeholders.
• Enable partner teams with training, sales support, and joint value propositions.
• Negotiate partner agreements and performance metrics.
• Strategic Account Management In collaboration with the Customer Success Management team, maintain executive-level relationships with top clients & partners to ensure satisfaction and retention.
• Conduct quarterly business reviews (QBRs), identify upsell and cross-sell opportunities, and guide long-term account strategy.
• Serve as the voice of customers & prospects internally, influencing product development and operational improvements.
• Thought Leadership & Market Intelligence Stay abreast of trends in the healthcare RCM landscape including payer dynamics, regulatory updates, and technological innovation.
• Represent the company at industry events, conferences, and webinars.

Benefits

• Remote work, with the option of flexible hours to promote balance and performance
• Group insurance coverage and employer contribution to 401(k)
• 4 weeks vacation + 10 sick days / year
• Employee membership to corporate rebate program
• Paid professional development time (Udemy) and Udemy Corporate License

What This Job Offers

• Job Type: Full-time
• Career Level: Director