Account Director

Goodby Silverstein & Partners • San Francisco, CA

1d • Onsite

About The Position

We are looking for an Account Director to join our outstanding Account Management department in our San Francisco office.
We expect that, as an Account Director, you will no longer be managing projects but will be leading accounts or large pieces of accounts. Your job is more than helping make the trains run well and on time. It’s now about helping others make sure this happens. And, more importantly, it’s about guiding the process and decisions on where to lay new track. It’s a role that requires equal parts quality control and leadership.

For us, a great Account Director does the following:
1) Clearly defines the client’s business problem and gets people in the agency excited to work on it.
2) Provides their own point of view that is considerate of both the client’s and agency’s viewpoints but not necessarily beholden to either one of them.
3) Serves the needs of the individuals on their team and on the account.
Although you are the most senior person managing a team of people, this is not permission to act above the other people working on the account (especially the Account Managers). Instead, you need to work to serve their needs individual by individual. This means making time for them—even treating their time as more important than your own. This can’t be emphasized enough. The directors whom people like working with the most seem to be the ones who are most generous and open with their time.
4) Constantly set (and if necessary, change) the conditions on the account to allow people to do their best work.

Requirements

• Established Account Director (2+ years at AD level) with experience leading large, complex client relationships at top creative agencies.
• Deep understanding of social and digital ecosystems, including the strategy and execution of organic and paid content, and how brands leverage these channels for storytelling, thought leadership and hard-hitting demand gen work.
• Operational builder and systems thinker—proven ability to design processes and workflows that enable high-volume content creation and keep cross-functional teams running efficiently.
• Strategic leader and trusted advisor—able to synthesize competing priorities across clients and internal teams to deliver clear recommendations and solutions.
• Background in B2B, telecom, or technology brands strongly preferred, with the ability to understand complex products and audiences and help translate into clear, strategic/creative opportunities.
• Experience with all facets of production, including managing a large broadcast shoot.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees